- News
Notice Regarding the Impact of the Earthquake (Updated: July 31, 2026, 9:00 AM)
2026.07.30
News
[Updated at 9:00 AM on Friday, July 31 | Breakfast is being served with some menu changes.]
We would like to express our heartfelt sympathies to all those affected by the earthquake that occurred in Kumamoto on July 28, 2026.
We sincerely pray for everyone's safety and for a swift recovery and rebuilding of the affected areas.
Thank you for choosing Via Inn Prime Kumamoto.
Some facilities and services were temporarily suspended following the earthquake. However, inspections and restoration work have now been completed, and guests can stay with us as usual.
Available Facilities and Services
Public Bath
Elevators
Breakfast Venue (some menu items have been changed)
Business Lounge
Electricity
Water Supply
Wi-Fi
Important Information
・Please note that some amenities may be temporarily unavailable, and certain services may be subject to change.
・Due to difficulties in staff commuting, room cleaning services are currently suspended for guests staying multiple nights. Fresh towels will be provided, but housekeeping will not enter guest rooms for cleaning.
・The convenience store within the hotel has resumed normal operations.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
If you are planning to stay with us, please travel safely.